
Safety & Trust
How we keep learnallot safe
learnallot brings together a community of diverse learners, parents, and teachers, who safely connect over a love of learning. In this safe space, our users are confident that their physical and emotional well being, as well as their privacy and security, will not be compromised.
- 01
We manually screen teachers and classes and this involves several steps:
Application: we screen every teacher for their background, teaching experience, subject matter expertise, and motivation. We also assess their teaching setup.
Review classes: every class description is reviewed by our team before it is published. We check for the quality and completeness of the class description, and the relevance of the teacher’s background and experience.
Background check: we conduct a SSN-based background check for identity verification and criminal record checks before a teacher is allowed to list a service on our website.
- 02
LearnAllot classes are powered by the LearnAllot.com website and by a video conferencing platform called Zoom. All Zoom meetings on LearnAllot are password protected to ensure only teachers and students can access them. Additionally, our meetings are customized to give control to teachers (not students) over who enters the classroom, as well as basic functions like screen sharing and audio/video, which allows teachers to take swift action in the event of a problem arising in class.
- 03
LearnAllot records its classes in order to provide coaching to teachers and for customer service and compliance purposes. Also, learners sometimes like to watch the class recording to revisit that tricky math concept explanation! That being said, we also care deeply about our learners’ and teachers’ privacy, which is why we’ve implemented processes to safeguard those privacy rights. We require families to agree to never share the recordings with anyone before they view them. If a parent does not want their children recorded, we allow those learners to “opt out” of video recordings once we verify they are children. Our video recordings are never presented in a downloadable format. We retain the videos on our platform for 90 days, after which we delete them. We never share class recordings (or any of our community members’ personally identifying information) outside LearnAllot for marketing purposes or for any other reason without your explicit consent.
- 04
Our privacy policy outlines what information we collect from you, how we use that information, and what choices you have regarding how and whether we can use your information. Further, LearnAllot not only complies with the measures set forth by the U.S. Children’s Online Privacy Protection Act (“COPPA”) with regards to children under 13, but extends COPPA protections to all children on our site. We also want your Learners to understand their privacy rights and how we keep their information safe, so we’ve created eLearner Privacy Guide that is intended to convey the same information in a child-friendly way.
- 05
You, or a responsible adult who you designate, should monitor your learner’s participation in LearnAllot classes. Learners interact with the teacher and other learners over group video chat or by posting and commenting in the LearnAllot classroom. We’ve compiled useful resources and recommendations on online privacy and safety in our help center.